Privacy Policy

Tynan Suzuki Kirrawee is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Tynan Suzuki Kirrawee manages personal information. It is structured as follows:

1. Personal information Tynan Suzuki Kirrawee collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Tynan Suzuki Kirrawee and complaints
10. Changes to Privacy Policy

1. Personal information Tynan Suzuki Kirrawee collects

The main types of personal information Tynan Suzuki Kirrawee collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Tynan Suzuki Kirrawee such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Tynan Suzuki Kirrawee's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Tynan Suzuki Kirrawee's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Tynan Suzuki Kirrawee's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Tynan Suzuki Kirrawee.

Tynan Suzuki Kirrawee collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Tynan Suzuki Kirrawee keeps of telephone calls, or emails received, or messages sent to Tynan Suzuki Kirrawee or posted on Tynan Suzuki Kirrawee's pages on social media);
• Tynan Suzuki Kirrawee's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Tynan Suzuki Kirrawee collects personal information in connection with running its business directly from the individual concerned. On occasion Tynan Suzuki Kirrawee may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Tynan Suzuki Kirrawee stores personal information in electronic and paper form.

Tynan Suzuki Kirrawee uses and discloses personal information as follows:

• to source vehicles and sell them to Tynan Suzuki Kirrawee's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Tynan Suzuki Kirrawee's customers and prospective customers;
• to obtain products, services or information from Tynan Suzuki Kirrawee's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Tynan Suzuki Kirrawee knows about them);
• to operate and manage Tynan Suzuki Kirrawee's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Tynan Suzuki Kirrawee. For example, Tynan Suzuki Kirrawee may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Tynan Suzuki Kirrawee also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Tynan Suzuki Kirrawee uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Tynan Suzuki Kirrawee uses in the operation of the computer program is browsing history on Tynan Suzuki Kirrawee's websites, name, contact information, and other information you may input into Tynan Suzuki Kirrawee's websites. The level of human oversight Tynan Suzuki Kirrawee provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Tynan Suzuki Kirrawee's staff.

4. Cookies

Tynan Suzuki Kirrawee uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Tynan Suzuki Kirrawee's web server. Tynan Suzuki Kirrawee may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Tynan Suzuki Kirrawee's platforms and those social media platforms. Tynan Suzuki Kirrawee's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Tynan Suzuki Kirrawee's website.

5. Links to other websites

Tynan Suzuki Kirrawee's website may contain links to third party websites. Tynan Suzuki Kirrawee does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Tynan Suzuki Kirrawee and do not wish to receive these communications from Tynan Suzuki Kirrawee in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Tynan Suzuki Kirrawee.

7. Overseas transfers

Tynan Suzuki Kirrawee's website/s are hosted in Australia. On occasion, a third party service provider Tynan Suzuki Kirrawee engages or that Tynan Suzuki Kirrawee is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Tynan Suzuki Kirrawee holds about them by contacting Tynan Suzuki Kirrawee during business hours on (02) 8545 8888 or via the contact page.

Tynan Suzuki Kirrawee may require an individual making a request to verify their identity before processing their request.

Tynan Suzuki Kirrawee will aim to respond to all requests promptly and within 30 days.

Tynan Suzuki Kirrawee may refuse a request where permitted or required by law. Tynan Suzuki Kirrawee will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Tynan Suzuki Kirrawee and complaints

If you have any queries, concerns or complaints about how Tynan Suzuki Kirrawee handles your personal information please contact Tynan Suzuki Kirrawee during business hours on (02) 8545 8888 or via the contact page. Tynan Suzuki Kirrawee may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Tynan Suzuki Kirrawee can understand the nature of your concern. In most cases, Tynan Suzuki Kirrawee will ask that you put your request in writing.

Tynan Suzuki Kirrawee takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Tynan Suzuki Kirrawee's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: (02) 8545 8888
• Mailing Address: 519 Princes Hwy, Kirrawee, NSW, 2232

10. Changes to Privacy Policy

Tynan Suzuki Kirrawee may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.